As part of our commitment to a dependable shopping experience: Our 30-day no-reason return and exchange program begins on the date an order is delivered. During that period, a customer may request a return without stating a reason or ask for an eligible exchange.
Condition and Excluded Categories — To Make Informed Purchasing Decisions Practical
In keeping with consistent order handling: For a no-reason return, keep the product, accessories, proof of purchase, and original packaging in a condition suitable for review. Custom-made goods, clearance items or products marked Final Sale, gift cards, and opened intimate or hygiene-sensitive items are not accepted for a no-reason return.
To make informed purchasing decisions practical: Those exclusions never reduce the customer's rights when merchandise is damaged, defective, incorrect, or missing, or when applicable law requires another remedy.
Cancellation Before Dispatch — To Reinforce Transparent Customer Care
To reinforce transparent customer care: A cancellation may be requested while the order has not shipped. Once it has left our facility, the return and exchange process in this Refund Policy governs the request.
Exchange and Refund Completion — With Accurate Customer Expectations In Mind
With accurate customer expectations in mind: An approved exchange is arranged after eligibility is confirmed. For a refund, we inspect the returned merchandise and send the approved amount to the original payment method. Allow 5–10 business days after issuance for the credit to appear; the financial institution controls final posting.
Problems With an Order — In Keeping With Consistent Order Handling
To support straightforward support: Report an item that arrives damaged or defective, an incorrect item, or a missing item promptly. Merchant-paid return shipping applies, and the customer may receive the remedy available under this policy and applicable consumer law.
Return Authorization and Shipping — To Support Straightforward Support
As a standard for service clarity: Ask customer care for authorization before mailing merchandise. Once approved, we issue the instructions and a prepaid return shipping label. The merchant bears the return cost for a change-of-mind request as well as any quality-issue claim.
How to Reach the Merchant — For Careful Policy Administration
For careful policy administration: Business name: sundayafternoons
As part of our commitment to a dependable shopping experience: Email Support@sundayafternoud.shop or call (502) 754-1513 for customer care.
As a standard for service clarity: Business and default return location: 432 Rose Ln, Lexington, KY 40508, US
To support straightforward support: The customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Los_Angeles).